According to the Reserve Bank's 2019 Annual Bank Fee Survey, which represented the largest component of the fee income that banks received from businesses?

Prepare for the CQiB Certification Test efficiently. Utilize comprehensive flashcards and multiple-choice questions, complete with hints and explanations. Ensure your success on the test!

The correct answer highlights the significance of loans as a primary source of fee income for banks, particularly in the context of business banking as outlined in the Reserve Bank's 2019 Annual Bank Fee Survey. Loans typically facilitate crucial funding for businesses, and banks often generate substantial fee income through various loan-related services—such as origination fees, service charges, and late payment fees. This reflects the broader role that loans play in banks' financial structures and their profitability.

In contrast, while investment fees, transaction fees, and credit card fees can also contribute to a bank's overall fee income, they generally do not match the volume and consistency of income derived from loans. Transaction fees, for example, can fluctuate significantly based on market conditions and the nature of business activities, making them less predictable. Similarly, investment fees are often contingent on market performance and customer engagement with investment products, and credit card fees are usually more relevant to individual consumers rather than businesses. These factors compound the reason why loans emerge as the largest component of fee income from businesses.

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