Which of the following best defines 'retail banking services'?

The definition of 'retail banking services' centers on the financial products and services specifically designed for individual consumers rather than businesses or other organizations. Retail banking encompasses a wide range of services provided to the general public, including savings accounts, personal loans, credit cards, and mortgages. These services are aimed at meeting the everyday financial needs of individuals, making banking accessible and convenient for personal use.

Looking at the context of the other choices, corporate clients are typically served through commercial or corporate banking, which focuses on larger transactions and business financing needs. Investment banking services target high-net-worth individuals, focusing on wealth management, mergers, acquisitions, and related financial advisory services. Specialized services for government agencies cater to public sector financial management, which is distinct from retail banking's focus on individual consumers. Thus, option B accurately encapsulates the essence of retail banking services as they relate directly to everyday consumers.